What is 2-1-1?
An easy-to-remember phone number for people to call for health and human service information, referrals, and other assistance to meet their needs.
2-1-1 is standards-driven. These standards include training, quality assurance procedures, effective management practices, and program evaluation.
2-1-1 reaches approximately 291 million people (93% of the total U.S. population) covering all 50 states (including 39 states with 90%+ coverage), the District of Columbia and Puerto Rico.
Why is it important?
2-1-1 provides simple access to the variety of essential services people need to lead healthier, more productive lives.
2-1-1 provides real-time tracking of community needs, allowing policy makers and funders to make informed decisions about resource allocation.
2-1-1 builds community by connecting people with the programs and agencies who can put their donations and volunteer time to good use.