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2-1-1

What is 2-1-1?

An easy-to-remember phone number for people to call for health and human service information, referrals, and other assistance to meet their needs.

2-1-1 is standards-driven. These standards include training, quality assurance procedures, effective management practices, and program evaluation.

2-1-1 reaches approximately 291 million people (93% of the total U.S. population) covering all 50 states (including 39 states with 90%+ coverage), the District of Columbia and Puerto Rico.

 

Why is it important?

2-1-1 provides simple access to the variety of essential services people need to lead healthier, more productive lives.

2-1-1 provides real-time tracking of community needs, allowing policy makers and funders to make informed decisions about resource allocation.

2-1-1 builds community by connecting people with the programs and agencies who can put their donations and volunteer time to good use.

 

WIN2-1-1